File a Complaint

To file a complaint please visit Georgia Department of Insurance’s Consumer Portal.
Step to follow:
  • Create an account
  • Login using the E-mail and Password
  • Then submit your insurance complaints.

Once successfully submitted:
  • You will receive a message that the complaint has been successfully submitted
  • You will then be taken to the page to upload documents to the Consumer Portal to support your complaint
  • You will receive an E-mail to advise you anytime there is activity on your complaint by our Case Investigators.

To follow up your case:
  • You must login to the Consumer Portal using your E-mail Address and Password to access any information on your complaint.