File a Complaint
To file a complaint please visit
Georgia Department of Insurance’s Consumer Portal.
Step to follow:
Create an account
Login using the E-mail and Password
Then submit your insurance complaints.
Once successfully submitted:
You will receive a message that the complaint has been successfully submitted
You will then be taken to the page to upload documents to the Consumer Portal to support your complaint
You will receive an E-mail to advise you anytime there is activity on your complaint by our Case Investigators.
To follow up your case:
You must login to the Consumer Portal using your E-mail Address and Password to access any information on your complaint.